As first time home owners, the hardest thing for us to parse is the per-se-foot fees set forth by architects and contractors. We understood that based on experience professionals would have these figures in their head, but they didn't help us in trying to create a budget to accomplish the changes and updates that we sought in our old landmarked townhouse. And we didn't want to sign on with someone based on an estimate that was prone to gross fluctuation.
We also had trouble finding a fit with architects that seemed committed to us and what we thought was a very workable budget. This being Brooklyn, turns a budget that could easily have gotten us a house someplace warm and a house in the woods is a pittance to NY professionals. Then along came Bolster who for a small fee provided some sample drawings and some granularity to our budget so that we could make informed decisions about costs and determine our scope. And an on time and on budget guarantee sealed the deal.
We met our architect and contractor along with our Bolster rep on site and they got what we wanted. They rendered the plans we dictated, but also came up with great ideas and suggestions based on their know how. We are still early in the process but the fact that we know our team up front is immensely comforting. They are always responsive and very clear about their process. We even had a water main burst and our contractor had a plumber there in 15 minutes. The fact that I always get a prompt response from the team is huge. Fingers crossed that the headache of Landmarks, demo and renovation prove to be small obstacles for Bolster, but for now they've been amazing at shepherding us green owners through this labor.
- Lauren, Brooklyn