There are some things New Yorkers begrudgingly accept crowded subways, surge pricing, and days that zing from 60 to 20 degrees in just hours.

 

 

But one thing we shouldn’t endure? Poor financial management when it comes to something as important as renovating our home.

 

 

 
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A smarter solution to an age-old problem

 

Financial Partnership.

We believe our homeowners have a right to know how much their renovation costs. We reveal the true costs behind everything—from materials and labor to insurances and profit & overhead—then offer them to you, minus the traditional surcharges and cost overruns.

Our tried and true model helps streamline the way we work, save time, and spend smarter and helps you equitably and evenly share in the savings earned from our radically transparent process. 

How we partner with you, financially:

  • We take the first hit on hidden defects
  • We compensate you if we're delayed
  • We pay to fix any mistakes
  • We share our discounts with you
  • We only pay our subcontractors when you're happy

 

 

Here’s how Bolster does money, smarter:

 

 

 

Financial Trust

 

With Bolster

We kindly request advanced milestone payments so we can maintain full control of our supply chain. That means operations run more smoothly and the process is efficiently managed from top to bottom–saving you time and money.

 

 

 

Financial Trust

 

In the olden days

Fragmented money management caused a lot of distrust and friction. Professionals didn’t know when and how the next payment would arrive, delays were rampant, and all parties suffered from a total lack of accountability in what makes a price fair.

 

 

 

Payments

 

With Bolster

It’s pretty simple–you pay us and only us. We manage the financials from there, keeping us all accountable.

 

 

 

Payments

 

In the olden days

You’d likely pay multiple vendors who all operated under different rules. We’re talking hundreds of transactions, gazillions of emails, and varying degrees of obfuscation in where that money is actually going. And at the end of it all, it’s nearly impossible to account for your total project cost when payments are literally all over the place.

 

 

 

Material savings

 

With Bolster

We share the discounts with you. When we’re running a full stack supply chain, that means we get to leverage better prices from our preferred materials partners. Think of it like this–we’ve got a lot of lifetime coupons for fairer prices here in New York City. We’ve been working here for a while, so we’ve earned the friends and family discount. We’re happy to share in the savings, giving you more money in your pocket.

 

 

 

Material savings

 

In the olden days

You probably thought it was advantageous to take back some control. Grabbing a washing machine here, buying tiles there–but when those retail purchases aren’t procured in bulk or logistically managed by the pros, you’re spending too much and causing yourself some unnecessary headaches.

 

 

 

Transparency and measurability

 

With Bolster

Our financial partnership affords everyone complete transparency and measurability. If we have total management of the whole process, soup to nuts, it’s the only way to know who’s accountable for what. That means no more finger wagging or unexpected delays from left field. Because we’ve engineered a smarter operating system–on the ground, through our technology, and in how we think about finance–we deliver on-time and on-budget, always.

 

 

 

Transparency and measurability

 

In the olden days

Well, nobody’s been measuring. Because how can you measure anything without an overarching process? With myriads of cooks in the kitchen, no two people are plugging into the same system and working together. So that means no transparency, measurability, or accountability. Yikes.

 

 

 

Accountability

 

With Bolster

Barring acts of god, we take financial responsibility for any missteps incurred by our team members. We absorb costs due to our underperformance or error, and we correct faulty work until it meets our standards.

 

 

 

Accountability

 

In the olden days

Most folks simply wouldn’t do it. Why? Because without a designed and agreed-upon process, nobody really knows what they’re accountable for. “Not my problem,” is the name of the game here.

 

 

A few more notes on dollars and cents:

 

 

How to Pay

We kindly request you pay by ACH transfer. Here’s why:

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Checks 

Vulnerable to theft and loss, check payments come with risks for project delays. (Ever had a check get lost in the mail? Yeah, us too.)

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Credit Card

Hefty merchant fees for us means less control over our supply chain and ultimately your project. Red flag!

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ACH Transfer

Fast, cheaper than wires, and totally secure, ACH transfers help ensure our process, and your project, runs as smoothly as possible.

 

Change Orders

If you change your mind about anything during your renovation–maybe because you want to tackle that bathroom after all–that’s fine! In the biz, we call that a change order. Here’s how it works:

  • Raise a change order through our online platform at any time. 
  • We’ll publish the change order for you to either accept or reject.
  • Once accepted, you'll be invoiced for either the full amount or for the first milestone of the change order.
  • Once the change order (or the first milestone) is paid in full, we’ll get to work!
 
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Reporting

We put you in control of your project's financial data with our online dashboard. With our technology, you can easily view:

  • All project milestones
  • All approved change orders
  • All invoices
  • All payments
  • A current and comprehensive statement of account

Mechanic's Liens

A mechanic's lien is a security interest in the title of your property for the benefit of those who have supplied labor or materials that improve the property. (If we’re working together, that means us.) A lien can be placed against your home in the event that our team is not paid for the goods and services we’ve delivered to your project. That's why we obtain lien waivers for every payment we receive and make on your project - it removes the right of everybody working on your project to place a lien against your home (upon receiving payment that is).