Name *
Name
Customer Experience Survey
Please rate your agreement with the following statements:
1. Bolster's Website and Process was easy to use and follow. *
1. Bolster's Website and Process was easy to use and follow.
2. I enjoyed following the Bolster Process for my renovation. *
2. I enjoyed following the Bolster Process for my renovation.
3. I felt confident conducting business with Bolster and my project team. *
3. I felt confident conducting business with Bolster and my project team.
4. Bolster's Website and my project team kept all promises made to me. *
4. Bolster's Website and my project team kept all promises made to me.
5. I was able to get the information I needed quickly from Bolster. *
5. I was able to get the information I needed quickly from Bolster.
6. I was able to count on the information I received from Bolster. *
6. I was able to count on the information I received from Bolster.
7. The information Bolster provided me with was valuable. *
7. The information Bolster provided me with was valuable.
8. I feel like I obtained value for money on my renovation with Bolster. *
8. I feel like I obtained value for money on my renovation with Bolster.
9. The quality of my finished home equals or exceeds my expectations. *
9. The quality of my finished home equals or exceeds my expectations.
10. I will use Bolster for my next renovation. *
10. I will use Bolster for my next renovation.
How likely are you to recommend Bolster to a friend or colleague? *
0 = Extremely unlikely, 5 = Neutral, 10 = Extremely likely